Introduction

This privacy policy aims to inform you about how we, the Somnolia store, collect, use, and protect your personal data when you use our website somnolia.com.

1. Types of Data Collected

We collect the following data:

  • Identification data: last name, first name, email address, phone number.
  • Payment data: bank card information, transaction information (via our payment partners).
  • Delivery data: postal address, delivery information.
  • Browsing data: cookies and connection data (IP address, browser type, pages visited).

2. Purposes of Processing

We use your personal data for the following purposes:

  • Processing and managing your orders.
  • Communicating with you (order confirmation, tracking, customer service).
  • Improving our services and user experience.
  • Sending promotional offers if you have consented to receive them.

3. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

  • Performance of a contract (processing your orders).
  • Consent (for sending newsletters and promotional offers).
  • Legitimate interests (improving our services).

4. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with legal obligations. For example:

  • Order data: 5 years from the order date.
  • Payment data: until the transaction is complete.
  • Contact data: until you unsubscribe from the newsletter.

5. User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access: You can request access to your personal data.
  • Right to rectification: You can request the correction of inaccurate data.
  • Right to erasure: You can request the deletion of your data.
  • Right to restriction of processing: You can request the restriction of the processing of your data.
  • Right to data portability: You can request to receive your data in a structured format.
  • Right to object: You can object to the processing of your data for reasons relating to your particular situation.

    • To exercise these rights, please contact us using the contact details provided below.

    6. Data Recipients

    The personal data we collect is intended for:

    • Our internal team (customer service, order management).
    • Our payment partners (Stripe, Klarna) for processing transactions.
    • Delivery services for shipping your orders.

    7. Transfers outside the EU

    We do not transfer your personal data outside the European Union, unless this is necessary for processing your orders and in compliance with applicable regulations.

    8. Cookies

    We use cookies to improve your experience on our website.

    Cookies are small files placed on your device that allow us to recognize you on your next visit and analyze your browsing.

    You can disable cookies at any time via your browser, but this may affect your experience on our site.

    9. Security Measures

    We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, and unauthorized access.

    10. Data Controller Contact Information

    For any questions regarding this privacy policy or to exercise your rights, please contact us:

    • Name: Léo R.
    • Email: [EMAIL]
    • Phone: +33 4 80 95 98 35
    • Address: 15, IMPASSE DES EPINGUY – 74100 VETRAZ-MONTHOUX, France

    11. Changes to the Privacy Policy

    We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an update date.

    We encourage you to check this page regularly for any updates.

    Thank you for choosing Somnolia!